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1. Introduction

Welcome to Laura Caddy Lifts (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website, https://www.lauracaddylifts.com (the “Site”).

By using our Site, you agree to the terms of this Privacy and Cookie Policy.


2. Information We Collect

We may collect and process the following types of information:

  • Personal details – such as your name, email address, phone number, and any information you provide through contact or sign-up forms.

  • Health or fitness goals (optional) – only if you choose to share this information when enquiring about personal training or coaching services.

  • Technical data – including your IP address, browser type, device information, and how you interact with our Site (via cookies and analytics).

  • Communications data – such as your messages, enquiries, or feedback.

We do not collect sensitive health information unless you voluntarily share it.


3. How We Use Your Information

We may use your information to:

  • Respond to your enquiries or requests

  • Provide personal training, coaching, or related fitness services

  • Manage your bookings or consultations

  • Send updates or information you have subscribed to

  • Improve our website, content, and services

  • Comply with legal or regulatory obligations

We will never sell your personal data.
We only share it with trusted third parties who help us operate the Site (such as web hosting or analytics providers) under strict confidentiality agreements.


4. Legal Basis for Processing

We process personal data under these lawful bases:

  • Consent – when you have given clear permission (e.g. submitting a form)

  • Contract – to provide agreed services or respond to enquiries

  • Legitimate interests – such as improving the website experience


5. Cookies

Our website uses cookies to improve your experience.

What are cookies?

Cookies are small text files placed on your device to help the website function effectively and understand how visitors use it.

Types of cookies we use

  • Essential cookies – necessary for basic website functions

  • Analytics cookies – help us understand site performance and visitor behaviour (e.g., Google Analytics)

Managing cookies

You can manage or delete cookies through your browser settings.
For more information, visit www.aboutcookies.org.

If you disable cookies, some features of our Site may not work as intended.


6. Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law.


7. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Object to certain types of processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

To exercise your rights, please contact us at:
laura@lauracaddylifts.com


8. Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.


9. Third-Party Links

Our Site may contain links to other websites.
We are not responsible for the content, privacy, or security practices of those third-party sites.


10. Updates to This Policy

We may update this Privacy and Cookie Policy occasionally.
Any changes will be posted on this page with a revised “Last updated” date.


11. Contact Us

If you have any questions about this Privacy and Cookie Policy or how we handle your data, please contact:
laura@lauracaddylifts.com
https://www.lauracaddylifts.com

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